Frequently asked questions

Do you have questions?
We have some FAQs to help.

Once you arrive at the Intercontinental Fiji Golf Resort and Spa you're in our hands so we're looking after your meals, accommodation, inspiration and entertainment. 

We'll take care of dinner on the 7th, breakfast, lunch and dinner daily from the 8th – 10th, and breakfast on the 11th. The only thing you’ll have to pay for is your drinks tab and any other incidentals you charge to your room. You'll also have to cover your own meals on any extra days if you decide to add a few days before/after the retreat.

If you have any dietary requirements, please advise us prior to departure so we can ensure these are catered for at the hotel. 

Flights, transfers and alcohol are not included in your business retreat package.

Yes! One of the best things about Nurture Change is that the speakers aren’t just on stage delivering a keynote. They're real people who love a good chat and brainstorming as much as the next person! You'll get plenty of opportunities to spend time with the speakers throughout the course of the event.

We review all attendees to ensure that we are the right fit for each other. Please click on an 'Apply to Attend' button that can be found throughout the website and complete the application form to tell us a little bit about yourself. If your application is successful we’ll send you a registration form to complete, followed by an invoice for your deposit. Your spot is not confirmed until we have received your deposit payment in full. 

You may receive a full refund if you request to cancel your business retreat package within 14 days of booking your business retreat package. 

The business retreat officially opens on June 7 at 6:00 pm. We recommend you make your own way to the hotel for check-in at 2 pm. Check-out time is 11 am on the day of departure.

We have three room options for your accomodation:

Single (1 x King bed)
Twin-share with a friend (2 x Twin beds)
Twin-share with a partner (1 x King bed)

A Single retreat package will give you a room to yourself, but if you're keen to share a room and save some money you can choose to share with a friend by choosing the Twin-share option. Or, if you're a couple attending the event together, you can share a bed with the Twin-share option.

You can also choose to bring your partner even if they're not attending the event. In this case, you should choose a Single retreat package and they can share your bed (at an additional cost). Partner packages include breakfast and lunch only. Partners can not attend any of the events unless they purchase a full business retreat package.

Please note that we don't offer the option of pairing up single attendees who are looking to share a room. If you'd like to save some money by sharing a room we'd recommend asking a friend to join you.

Unfortunately, we do not have the ability to book your flights for you.

To give you more control over your travel arrangements, Nurture Business Retreat 2023 packages do not include return flights to Fiji. This means you can book your own flights directly with your favourite airline, use up any existing flight credits or air point vouchers before they expire, and you’ll have the flexibility to organise some extra vacation time in Fiji before or after the retreat.

For a limited time only, our friends at Air New Zealand have given us a special discount code that you can use when booking your return flights to Fiji on their website www.airnewzealand.co.nz – we’ll send you the code when you complete your registration. 

Retreat packages do not include transfers to and from the InterContinental Fiji Golf Resort and Spa. The hotel is fifty-five minutes away from Nadi International Airport and we recommend pre-booking your transfers before you arrive in Fiji. 

At an additional cost, we can arrange your direct airport transfer to and from the InterContinental Fiji Golf Resort and Spa through Tourist Transport Fiji (TTF). 
TTF is conveniently located at Nadi International Airport.
 
The cost for a direct transfer to/from the hotel in a shared shuttle service is $50 per person one way OR $90 per person for a return transfer. 

The cost for a direct transfer to/from the hotel in a private vehicle that seats up to 4 people is $165 per vehicle one way OR $315 per vehicle for a return transfer. 
 

Many of our attendees like to make the most of their retreat time and choose to stay an extra day or two before/after the event. To make this easy for you, you'll have the option to add extra days to your booking after you've paid your deposit for a business retreat package. Our travel team are happy to help you with your pre/post-stay.

Your business retreat package includes a Garden View room. If you'd like to upgrade your hotel room please let us know on the registration form at the time of booking. We will provide you with a quote and arrange this on your behalf after you have paid your deposit for a business retreat package.

We ask our attendees to complete an application because we're curating a community of like-minded people who share our nurturing values. 

It's also a great opportunity for you to share a little more about yourself and check if the Nurture Business Retreat Community is right for you. 

The online application form only takes 4 minutes to complete and you'll be notified within 48 hours if your application is successful. 

Nurture Group is doing all that we can to safely bring our community back together. Due to economics and cancellation insurance limitations, we will not be able to issue cash refunds if you cancel your registration after 14 days of booking your business retreat package. 

You may receive a full refund if you request to cancel your business retreat package within 14 days of booking your business retreat package. We have a strict no-refund policy after this date.

After this 14-day period, our refund policy becomes a transfer-only policy and we encourage you to donate to a friend!

Retreat packages can be transferred without additional charge before 15 February 2023. Any package transfer after 15 February 2023 will incur a service charge of $200.

It is possible Nurture Group may need to cancel or postpone an Event for reasons beyond its control. These reasons could include but are not limited to pandemics, natural disasters or other events limiting travel to or from the site of the Event, circumstances limiting the availability or suitability of the venue, governmental regulation or orders limiting or restricting the Event or changes in economic considerations. Tickets are not refundable regardless of the reason for cancellation or postponement, however, the full price of all retreat packages shall be automatically credited to the Nurture Group event scheduled as a replacement or substitution for such Event. In the event an attendee does not want to attend the scheduled replacement event such attendee may request by written notice to receive a credit for the full amount of the original ticket for use at any other Nurture Group event, subject to availability and Nurture Group’s general policies regarding any caps or restrictions on the overall use of credits at an event. All credits issued as a result of COVID-19-related 2023 event postponements will expire by 31/12/2025. If an attendee applies a 2023 event credit toward a 2024 or 2025 event and has to eventually cancel, their reissued credit will still expire by 31/12/2025.

For additional protection, we encourage attendees to purchase travel, medical, and/or trip cancellation insurance. The attendee’s credit card may also provide certain coverage. Depending on your reason for cancelling and provided your reasons fall within the terms of your travel insurance policy, subject to these terms and conditions you may be able to have these charges refunded. Please consult your insurer for further details.
 

You are more than welcome to bring your partner or kids.

There are plenty of things for your partner or kids to do while you're at the retreat. And while we have optional workshops, afternoons are yours to do as you please so you can get some good quality time together. 

The best thing to do is to purchase a business retreat package for yourself first and then let our travel team know if you’d like assistance with any additional accommodation you might need. We have a nominal charge for some of the food included in your room when you have additional people - please talk to Malyna from our team at [email protected] for details. 

InterContinental Planet Trekkers Kids Club caters to little travellers aged 4-12 years old, presenting a fun-filled indoor playroom and a collection of education, destination-inspired experiences around the resort. Babysitting options are also available at an additional cost. Please speak with the hotel Concierge team to discuss opening times & availability. 

This is a business conference so yes, this should be a tax deduction for you but please note that we are not able to give you tax advice so you should check with your accountant.

We are more than happy to provide a tax invoice.

We impose a surcharge on credit cards that is not greater than our cost of acceptance. The cost of a surcharge will vary between 3-5%, depending on the type of card that you're using.

If your application is successful we'll send you an invoice for a $2,500 deposit to secure your spot. Payments can be made via bank deposit or with a credit or debit card. If you book before the expiry date of our early bird offer and are unable to make the deposit payment in full before the early bird discount date expires (December 10, 2022), we will void the initial invoice and will send you a new invoice at the standard price that is higher than the early bird price.

All deposit invoices are issued for a Garden View room. Once you have paid the deposit invoice, we can assist you with an upgrade to a different room type if requested, and we will send you an additional invoice for payment for the extra cost of the upgraded room. You have only secured your spot for the Nurture Business Retreat when you have paid your deposit in full.

Check you meet entry, health, and immigration requirements on the Fijian Government website.

https://www.mcttt.gov.fj/fiji-entry-conditions/

Travellers must present evidence of travel insurance, with specific coverage for medical expenses due to COVID-19. 

If you have tested positive for COVID-19 within 30 days of your travel to Fiji, you'll need to provide a medical 'fit to fly' letter from your doctor.

All travellers 16 years and above must provide proof of full vaccination.

Post-arrival rapid antigen tests (RATs) are no longer required for travellers to Fiji.

For further details on travel requirements, refer to the Fijian Government website on the link above. 

Rollaway beds can be provided at an additional cost in a ‘Suite’ room only. Please let us know if you'd like a quote for a rollaway bed when you submit your registration form. 
 

Don't miss out!